Travel and Bike Colombia
Last updated: 20 – 02 – 2026
1. Introduction
At Travel and Bike Colombia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or contacting us through forms, email, or WhatsApp.
By using our website and services, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of information:
- Full name
- Email address
- Phone number
- Country of residence
- Travel dates and preferences
- Number of participants
- Payment information (processed securely through third-party providers)
- Any additional information you voluntarily provide
We may also collect limited technical data such as IP address, browser type, and device information for analytics and security purposes.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and booking requests
- Process reservations and payments
- Provide customer support
- Send confirmations and important trip updates
- Improve our services and website performance
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Payment Information
All payments are processed securely through trusted third-party payment providers. Travel and Bike Colombia does not store full credit card details on our servers.
5. Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.
While we strive to protect your data, no online transmission is completely secure. By using our website, you acknowledge this risk.
6. Third-Party Services
Our website may use third-party tools such as:
- Payment processors
- Analytics services (e.g., Google Analytics)
- Social media integrations
- WhatsApp communication
These services may collect data according to their own privacy policies.
7. Cookies
We may use cookies to enhance your browsing experience, analyze website traffic, and improve functionality. You can disable cookies in your browser settings if you prefer.
8. Your Rights
Depending on your country of residence, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for communications
To exercise these rights, please contact us directly.
9. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Albert
Travel and Bike Colombia
Email: albert@travelandbikecolombia.com
WhatsApp: +57 3115142731